US Technical Support & Warranty Service

Contact us by Phone: 401-658-3131

Hours of Operation:

  • We are available to help you 8:30am - 6:30pm EST Monday through Friday (except holidays).

Observed Holidays

  • New Year's Day - 1/1
  • Memorial Day - 5/26
  • Independence Day - 7/4
  • Labor Day - 9/1
  • Columbus Day - 10/13
  • Veterans Day - 11/11
  • Thanksgiving - 11/27 - 11/28
  • Christmas - 12/25

Before you call:

  • Search our knowledge base. We’ve included answers to many common questions in our knowledge base.
  • Visit the dedicated product page for your item. Each product we make has a dedicated page on our website where you can find product information, software updates, manuals, and support documents.
  • Please have our product, and product documentation with you.
  • Whenever possible, have your product powered on, and running.
  • Please gather anything you might need to answer the questions listed below. We will need much of this information in order to assist you.

Contact us by email:

  • Please fill out the information below as completely as possible, then click submit.
  • Note, fill in all required.
Contact Information

Address Information

Product Information
  • Your product's hardware serial number can be found on a barcoded a sticker on the rear or bottom of the item. It will begin with (21).

Warranty Information

PC Information: (required for computer related products)

Additional Information