GB Technical Support & Warranty Service

A required update is available for the Virtual DJ LE software included with the Discover DJ ProDiscover DJ Pro users: A required update is available for the Virtual DJ LE software included with the Discover DJ Pro. Click here!

Contact us by Phone: 0044 (0) 1252 896080

Contact us by FAX: 0044 (0) 1252 896011

Hours of Operation:

  • We are available to help you Monday through Thursday 9am - 6pm GMT, and Friday 9am-5pm GMT (except holidays).

Before you call:

  • Please have our product, and product documentation with you.
  • Whenever possible, have your product powered on, and running.
  • Visit the dedicated product page for your item. Each product we make has a dedicated page on our website where you can find product information, software updates, manuals, and support documents.
  • Please gather anything you might need to answer the questions listed below. We will need much of this information in order to assist you

Contact us by email:

  • Please fill out the information below as completely as possible, then click Submit.
  • Note, fields labeled in blue are required.
Contact Information

Address Information


Product Information
  • Your product's hardware serial number can be found on a barcoded a sticker on the rear or bottom of the item. It will begin with (21).

Warranty Information


PC Information: (required for computer related products)


Additional Information