Under rare circumstances, the Numark MP103USB and Mixdeck Express firmware may require reinstallation.
In this case, when powered on, the screen will display BOOT or BOOT NUMARK, and the unit will not respond or operate normally. Generally, reinstalling the firmware will resolve this symptom.
Download the MP103USB firmware from the link below, and install it according to the included instructions.
If reinstalling the firmware does not fully resolve the difficulty, please contact Numark Tech Support for further assistance.
If you've found your way to this article, and need help with an MP103USB or Mixdeck Express question that is not covered in this guide, we do not recommend you attempt to reinstall the firmware. Instead, please contact our support team directly. We'll be glad to help!
With some products (like smart phones, game consoles etc), firmware and software updates are a normal, even fun part of the user experience. Sometimes new features or functionality is added, and it is often the first step recommended in troubleshooting a variety of symptoms or issues.
This is not the case with the Numark MP103USB and Mixdeck Express. Reinstalling the firmware will not add additional features or functionality, and is not a recommended troubleshooting measure for any symptom other than the one described above.
Reinstalling the firmware will not affect or resolve a mechanical problem with the product (like buttons, LCD screen, CD drives etc). For help with circumstances or questions not specifically covered in this guide, please contact Numark Tech Support for further assistance.
Whether you are a customer or dealer, if you already own a Numark product, or if you just have pre-sales questions, the Numark technical support team is available to help!
Visit the link below to connect with any of the following support options: online community support, phone support, email support.