Numark NDX500 - What to do if the display reads 'BOOT FINISHED'

My NDX500 won't respond, and the screen is displaying BOOT FINISH. What should I do?

Under rare circumstances, the Numark NDX500 firmware may require reinstallation.

In this case, when powered on, the screen will display BOOT FINISH, and the unit will not respond or operate normally.

Generally, reinstalling the NDX500 firmware will resolve this symptom.

Download the NDX500 firmware from the link below, and install it according to the included instructions.


If reinstalling the firmware doesn't fully resolve the difficulty, please contact Numark Tech Support for further assistance.


I'm not experiencing the symptom described above, but are there other circumstances where I should reinstall the firmware?

If you've found your way to this article, and need help with an NDX500 question that is not covered in this guide, we don't recommend you attempt to reinstall the NDX500 firmware. Instead, check out our other NDX500 support articles for solutions, or contact our support team directly. We'll be glad to help!

With some products (like smart phones, game consoles etc), firmware and software updates are a normal, even fun part of the user experience. Sometimes new features or functionality is added, and it is often the first step recommended in troubleshooting a variety of symptoms or issues.

This is not the case with the Numark NDX500. Reinstalling the NDX500 firmware will not add additional features or functionality, and is not a recommended troubleshooting measure for any symptom other than the one described above.

Reinstalling the firmware will not affect or resolve a mechanical problem with the product (like buttons, LCD screen, CD drives etc). For help with circumstances or questions not specifically covered in this guide, please contact Numark Tech Support for further assistance.


Further Technical Support

Whether you are a customer or dealer, if you already own an Numark product, or if you just have pre-sales questions, the Numark technical support team is available to help!

Visit the link below to connect with any of the following support options: online community support, phone support, email support.